In this fastest-growing world, businessmen are looking for such communication services that are cost-friendly and also very much more effective than the older ones. An internet-based alternative to telephone communication services is IP PBX services which are much more efficient and cost-friendly than the older ones. These IP PBX services are growing day by day because of their effectiveness. Let’s talk about its features and benefits.
What Is IP PBX?
IP PBX stands for Internet Protocol Private Branch Exchange and it is a modern way of telecommunication. It is internet based, so the Internet is required to make calls and receive international calls. It is very cost friendly and makes the user able to switch from IP to PTSN system. IP PBX services are increasing and people are switching to this fastest technology.
How Does IP PBX Work?
This system depends on the internet service and the internet is required whenever you want to make or receive calls. You need to transmit the voice signals over the internet to convert them into data and then these voice signals are converted to the receiver.
Features Of IP PBX
1: Voice Messaging
This system has the feature of sending voice messages to the receiver.
2: Detailed Reporting
You can check the history of phone calls and can filter the duration, time, and users.
3: Remotely Working
Now many businesses support the system of remotely working and working from home. IP PBX has a feature through which you can make your voice clear for remotely working employees.
Conferencing is an integral part of business and businessmen prefer conferencing. To ease this process, IP PBX has a feature through which you can add multiple participants while conferencing.
Benefits Of IP PBX System
1- Advance features
Some features are difficult to use in traditional telecommunication systems and IP PBX provides those advanced features such as chat, CRM, and conferencing.
If you want to make international calls, it will be much more expensive than traditional telephones. But it can be made cheaper by using a VoIP provider.
3- Better Mobility
It creates more mobility in your business as you can make calls with colleagues and customers from any place with the help of softphones and applications for mobile phones.
4- Easy To Use
You can easily manage adjustments, changes, or updates through this system. All this can be done virtually and quickly and you do not even need an IT expert to do so.
PBX vs IP PBX
IP PBX is an advanced version of PBX that needs internet services to make phone calls and conferencing. On the other hand, PBX is an old version that uses landlines to make calls and is a very expensive system.
To sum up, all we want to convey is the efficiency of IP PBX services as compared to the old PBX services. It is cost-effective, easy to use, easy to manage, and has all the advanced features that a business needs to run. So, if you are looking for an advanced and cost-effective system then choose IP PBX service and you will be thankful.