CherryBerry UCM is a complete voice solution with CRM integration and communication infrastructure for enterprises. It helps streamline team collaboration, improve customer service experience, make better use of business telephone lines and monitor call-flow trends for effective decisions.
Inbound
Outbound
Voice Analysis
Multi-level IVR
— Why Choose Us
In today’s digital world, staying connected is central to success. Unified Communication Manager (UCM) can help businesses to achieve this feat. A complete voice solution with CRM integration, UCM is a communication infrastructure for enterprises to streamline team collaboration and improve customer service experience. It enables SMEs and call centers to welcome sales opportunities by making the best use of their business telephone lines and monitoring call flow trends to take effective decisions.
Take advantage of Tech Bridge Consultancy’s unique UCM to develop telecommunications infrastructure to optimize voice solutions and streamline communication hybrid workforce according to your business needs!
— Products & Services
Automate your business’s inbound and outbound calls flow to improve customer service experiences and create a positive brand image.
Outsource large volumes of incoming and outgoing telephony activities to boost sales opportunities and reduce customer wait times.
Take business communication to the next level and manage internal and external calls through a centralized network.
Automate telemarketing and business calling processes so teams can focus on expansion and customer care.
Strengthen lead generation with CRM solutions, effective marketing campaigns and lead-to-opportunity workflows.
UCM Features
FEATURE 01
This feature allows enterprises to handle complaints and queries from existing and potential customers about products and services, technical support, complaints, scheduling, accounts management and more.
— Why Choose Us
It is ideal for enterprises with multiple remote workers and office locations to access different technologies on one integrated network. Manage multiple networks under one roof and enhance collaboration!
Businesses can keep up with the ever-changing dynamics of clients by understanding the market trends, expectations of consumers and quality of services through call monitoring.
Better reporting can increase client satisfaction levels, help in accurate planning and forecasting, contribute to the efficient use of resources and enhance collaboration.
Protection of valuable information is vital for business success to build trust, mitigate risks, secure proprietary information and enable a modern workplace. Tech Bridge Consultancy UCM security features offer high reliability and availability.
Our high-performing customer service representatives improve call centre performance by managing contacts and complex interactions. They influence customer experience, brand perception and profits.
It empowers enterprises to build a secure communication and collaboration solution for all workers without any issue in the collision of data on the medium.
Ideal for enterprises with multiple remote workers and office locations to access different technologies on one integrated network. Manage multiple networks under one roof and enhance collaboration.
Businesses can keep up with changing client dynamics by understanding market trends, consumer expectations and quality of services through call monitoring.
Better reporting can increase client satisfaction levels, help in accurate planning and forecasting, contribute to efficient resource use and enhance collaboration.
Protect valuable information, build trust, mitigate risks, secure proprietary information and enable a modern workplace with high reliability and availability.
Customer service representatives improve call-centre performance by managing contacts and complex interactions that influence customer experience and brand perception.
Empower enterprises to build a secure communication and collaboration solution for workers while reducing issues around data collision on the medium.
Office 507-A, 208, 412, 314, Saddiq Trade Center, Main Boulevard Gulberg, Lahore, Pakistan
We are committed to helping small to middle-market enterprises to boost their communication infrastructure to improve decision-making and enhance turnover.
