Hosted & Intranet
Transform your workplace with a hosted intranet solution to collaborate and share information with colleagues, customers and vendors anytime, anywhere and enhance productivity! Tech Bridge Consultancy’s hosted intranet is quite affordable and user-friendly for businesses to access information with just an internet connection. Start using a fully outsourced hosted intranet today to access a vast range of features i.e.:
- Business-class email accounts
- Online document management
- Online calendars
- Interlinking
- Online task and project management
- Contact management
Develop a robust company intranet today equipped with a dedicated workspace and collaboration tools to make collaboration easier!
Call Center Solution Providers
Offering the best customer care services is becoming a challenging and competitive feat for businesses today. Step into the future of customer support by getting the services of the best Call Center Solution Providers and see your brand soar to new heights! Let us empower your business to streamline workflows, improves customer relationships, elevate your brand image and engage with customers across multiple communication channels.
Inbound Solutions
Enabling enterprises to offer top-notch support to valued clients (looking for advice and resolution of issues) through data insights of call performance!
Outbound Solutions
Integrate these solutions with customer database and CRM to facilitate rep-level call insights to deliver personalized interactions.
Reach Your Goals
Partner with the Best Call Center Solution Providers
From streamlining customer experience through personalized interactions to developing a customer engagement roadmap, our call center solutions offer convenience throughout the process of the user journey with excellent pre and post-sale support.
Unified customer experience
100%
System Integration
100%
Reporting and analytics
100%
Our Digital Expertise
Handling Your Digital Needs Across 5 Niches
Voice Analysis
Handle your business's inbound and outbound call center processes effectively without missing any opportunity to improve decision-making through voice recording.
Multi-level IVR
Offer a seamless and efficient customer experience through a smart IVR system to route each call to a best-suited agent!
Social Interaction
Expand your customer interactions through social media platforms by leveraging smart call center solutions to be responsive on each interaction.
Omnichannel Reporting
Empower your business to identify trends, detect opportunities, improve marketing strategies and optimize overall business performance through omnichannel reports.
Email Reporting
Take benefit from inbuilt email templates to quickly respond to your customer’s queries and maintain a positive brand image.
Innovations Begin with Collaboration
Why Do Leading Enterprises Choose Us?
Reliable & Secure
Being Call Center Solution Providers, we understand your unique business needs so our call center solutions are designed to achieve your goals with improved data security.
Customer Engagement Expertise
Our customer engagement solutions help enterprises to stay connected with their customers through various channels e.g. voice, social media, messaging and chat.
Workforce Engagement
Let your agents manage inbound and outbound calls efficiently through our call center solutions and improve the productivity of your business as a whole.
