Hosted & Intranet
Transform your workplace with a hosted intranet solution to collaborate and share information with colleagues, customers and vendors anytime, anywhere and enhance productivity! Tech Bridge Consultancy’s hosted intranet is quite affordable and user-friendly for businesses to access information with just an internet connection. Start using a fully outsourced hosted intranet today to access a vast range of features i.e.:
- Business-class email accounts
- Online document management
- Online calendars
- Interlinking
- Online task and project management
- Contact management
Develop a robust company intranet today equipped with a dedicated workspace and collaboration tools to make collaboration easier!
Embrace the Future of Effortless Efficiency with Call Center Solution in Islamabad
We know the importance of phone conversations in the era of SMS, email, chatbots and social media and offer the best Call Center Solution in Islamabad to help you establish a cost-effective, scalable and high-performance hub of excellence to streamline your customer support operations and promote brand loyalty. Automate the routing process and offer self-service options to provide ease for customers with interactive voice response (IVR) technology and promote a collaborative work environment using Voice over Internet Protocol (VoIP) systems!
Inbound Solutions
Experience the excellence of customer service, empower customers to seek support through self-service, ensure personalized interactions and manage bulk volume incoming calls efficiently with our inbound call center solutions!
Outbound Solutions
Harness the power of automated solutions to enhance your outreach efforts, make your outbound campaigns successful, deliver personalized interactions and turn leads into loyal customers!
Achieve Your Targets
Meet Your Customers Digital Expectations with Call Center Solution in Islamabad
Connected to the tools that enable you to deliver exceptional customer service, unmatched efficiency and personalized interactions. Benefit from our dedicated team equipped with a scalable cloud Call Center Solution in Islamabad to ensure positive customer interactions, boost ROI, achieve smooth call flow and support multichannel presence.
User-Friendly Interface
100%
Effortless Integration
100%
AI-Driven Insights
100%
A Vision to Grow Better
Advanced & Innovative Solutions For Your Business
Call Recording
Record agent-customer conversations to assess call quality, customer trends, preferences, and your call center agent performance.
IVR/Auto Attendant
Enable callers to self-service through automated prompts or choose to route their calls to the most qualified agents to reduce their wait time.
Omnichannel Support
Process all customer requests from various communication channels at one centralized place and switch between channels smoothly.
Automatic Call Distribution
Help your callers reach the best-qualified agents for faster resolution, promote seamless and satisfying interactions and enhance team efficiency.
Call Center Analytics
Track and monitor all call center metrics like wait times, call volume and missed calls rate and turn this data into actionable insights to evaluate performance.
Solutions In Action
CherryBerry UCM is Your Unified Solution
Boost Efficiency & Productivity
Set up your call center within no time, organize your workflow and open your business anytime, anywhere with our cloud call center solutions!
Enhance Your Team Performance
Benefit from IVR menus and smart routing features to direct callers to the right agent and collaborate with your teammates to stay on one page.
Make Work Easier with Effortless Integrations
Integrate customer relationship management and other backend systems with our cloud solutions to enhance your agent's efficiency and promote personalized interactions.
