Call Center Services
Manage large volumes of incoming and outgoing telephone calls by outsourcing these activities to improve customer service experience, build a professional image, enhance productivity, and reduce staffing and office space costs! Outsourcing dedicated call center services may lead your business to the next level so choose the best customer support hub for you with the assistance of Tech Bridge Consultancy!
- Boost Sales Opportunities
- Optimum Utilisation of Resources
- Automated Contact Centers
- Real-Time & Historical Analytics
- Task Management.
Call Center Service
Pay Less And Get More
Cherryberry UCM offers customer-focused Call Center Services that complement your sales to generate profits and expand your business. We offer solutions you can trust and rely upon!
Productivity
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Cost-effective
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Improved Customer Experience
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Cherryberry UCM
Call Center Services
We Offer Reliable Solutions
When customer agents of a company receive tons of calls during the day, it can make them overwhelmed and less productive. Cherryberry UCM offers Call Center Services to improve their customer experience and manage their service operations. This software facilitates important tasks for the company by assisting the call service agents and developing features, such as recording incoming and ongoing calls, monitoring calls, and routing. The features we offer are:
Interactive Voice Response (IVR)
It helps the callers to decide which agent they need to get connected to. An IVR lets the dialers navigate through various options by dialing specified keys.
Call Recording
Recording calls proves helpful for training purposes and also increases customer satisfaction by boosting the team’s productivity
WHAT WE DO
We Provide The Best
Call Center Services
01.
CRM Integrations
The Call Center Service we offer can integrate with UCM, CRM, ERP, and other systems already running
02.
Call Center Analytics
Analytic tools help to measure and track the progress to improve the team’s performance and able to make data-driven decisions
03.
Power Dialers
It automatically dials the saved phone numbers from a selected list of numbers. New calls only start when the current one ends
04.
Notifications
You are automatically notified about updates, new calls transferred to you, and everything else that’s happening around
WHY CHOOSE US
Save Time & Effort With
Cherryberry UCM’S Call Center Service
Increase Customer Satisfaction
Lower wait times, knowledgeable agents, a simple phone tree, and other features improve the customer experience
Boost the Sales
When you don’t miss even a single call, you never lose an opportunity to turn calls into sales.
Cost-effective Solution
Cherryberry UCM offers the maximum features and functionalities of Call Center software at a reasonable price
