01
Unified Communication
We empower enterprises to bridge the gap between location, technology, enterprise, customers and services by offering a top-notch unified experience to users.
— About Us
Transform Your
Future Digitally
We help businesses seeking to optimise their communication infrastructure and improve operational efficiency to enable top customer service experience.
Cherry Berry UCM is an enterprise-level 21st-century platform that offers solutions to integrate various communication methods into a single centralized platform to promote collaboration, productivity and efficiency.
Communication infrastructure
One platform. Connected teams.
Voice & video
Data & applications
Teams & customers
Enterprise platform
One centralized communication experience
— About CherryBerry UCM
Communication infrastructure built for better collaboration.
Cherry Berry UCM brings multiple communication methods into one centralized environment so teams can collaborate more effectively while businesses improve productivity and operational efficiency.
The platform supports organizations seeking to modernize communication infrastructure and improve customer service experiences.
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Centralized communication
Integrate multiple communication methods into one platform.
02
Operational efficiency
Support smoother communication workflows and collaboration.
03
Customer experience
Enable communication infrastructure that supports service teams.
— Our purpose
Built around your business.
Our mission, vision and values guide the way we connect enterprises.
01
Our Mission
We empower enterprises to get centralized control over their communication infrastructure and adapt to the dynamic needs of the future.
02
Our Vision
We envision a future where enterprises can connect their staff effortlessly to achieve excellency in collaboration, productivity and efficiency.
03
Our Values
We leave a lasting impression on our customers by offering top-class services including call center solutions, IP PBX, CRM solutions etc.
— Achieve Your Goals
That’s What We Offer
02
Enterprise Security
We believe you can keep the integrity of your business protected by securing devices connected to your network through stronger security resilience.
03
Transformed Infrastructure
We optimize your communication infrastructure for future needs by connecting teams to enhance their productivity and achieve new revenue streams.
— Standard Services
Our Unified Communication Strategy
We integrate voice, video and data traffic in a unified network infrastructure to boost collaboration among teams and customers through the following technologies.
Voice
Video
Data Traffic
Unified Network
CONNECTED COMMUNICATION
Unified
Network Infrastructure
Voice
Connected
Video
Collaborate
Data
Integrated
Teams
Aligned
Infrastructure
Unified
Collaboration
Connected
Experience
Centralized
— Integrated technologies
Communication that works together.
01
IP Telephony
Enable voice communication through call processing agents or applications.
02
Customer Call Center
Promote efficient communication with customers through multiple channels for high turnover.
03
Video Telephony
Support real-time video communication on similar IP networks to enhance collaboration.
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Media Conferencing
Promote a virtual meeting environment with integrated media features for enhanced communication.
05
Third-Party Applications
Integrate innovative third-party communication applications with UCM to cater the unique business needs.
— Why Choose Us
Start Your Journey towards Excellence with us
01
Dedicated Team Members
We have an expert team to manage the communication needs of your business that keeps specialized skills and expertise to address issues in your communication infrastructure.
02
Round-the-Clock Availability
We ensure continuous communication regardless of time zone and location among remote teams for business continuity, global reach and quick decision-making.
03
Gain A Competitive Edge
Invest in our UCM service to promote real-time team communication across different channels and take your business to a higher level.
— CherryBerry UCM
Build a stronger communication foundation.
We are committed to helping small to middle-market enterprises to boost their communication infrastructure to improve decision-making and enhance turnover.